At Kettinati Rice, we strive to deliver the highest quality products to our customers. Due to the nature of our goods, we do not accept returns or offer refunds once an order has been processed and shipped.

However, if you receive a damaged or incorrect product, please contact our customer service team within 24 hours of receiving your order. We will work with you to address the issue promptly and ensure a satisfactory resolution. Your satisfaction is important to us, and we are committed to providing excellent service for any product-related concerns.

Thank you for choosing Kettinati Rice.